Privacy policy
This Privacy Policy describes how MORV (“we”, “us”) collects, uses, and shares personal information when you visit our website, place an order, or contact us for support.
Information we collect
To fulfill your order, you must provide certain information such as your name, email address, postal address, payment information, and the details of the product you’re ordering. You may also choose to provide additional information if you contact us directly (for example, sizing details to help confirm the best fit). We also automatically collect certain technical information, including your IP address, device and browser information, and cookies.
Why we need your information and how we use it
We rely on a number of legal bases to collect, use, and share your information, including: (1) as needed to provide our services (fulfilling your order, settling disputes, customer support); (2) with your affirmative consent (for example, subscribing to a mailing list), which you may revoke at any time; (3) if necessary to comply with a legal obligation, court order, or legal claim (for example, retaining purchase information for tax purposes); (4) as necessary for our legitimate interests, if those interests are not overridden by your rights or interests (for example, improving our services and maintaining platform/website compliance).
Information sharing and disclosure
We share your personal information only for limited reasons and in limited circumstances: (1) service providers (delivery companies and operational providers) strictly to the extent necessary to perform these services; (2) compliance with laws, if we have a good faith belief it is reasonably necessary to respond to legal process or government requests, enforce policies, prevent fraud, or protect rights and safety; (3) business transfers, if the business is sold or merged, only to the extent permitted by law.
Data retention
We retain your personal information only as long as necessary to provide our services and as described in this policy. We generally keep customer data for 4 years to comply with legal and regulatory obligations, resolve disputes, and enforce agreements.
Transfers of personal information outside the EU
We may store and process your information through third-party hosting and service providers in the US and other jurisdictions. This may involve transfers to countries with different data protection laws. Where required, we rely on appropriate safeguards and legal mechanisms.
Your rights
If you reside in certain territories (including the EU), you may have rights regarding your personal information, including access, correction, restriction, deletion (subject to legal retention requirements), objection to processing based on legitimate interests, and objection to marketing messages. EU residents may lodge a complaint with their local data protection authority. To exercise your rights, contact support@morv.world.
Contact details
MORV TM, Hryhorii Skovoroda Street, 100B, Kharkiv, Kharkiv Oblast, Ukraine, 61000. VAT: 2577411896.
Last updated: 2026-02-06